Shipping policy

SHIPPING POLICY

Last updated: September 9, 2026

Birmingham Hat Company currently ships orders within the United States.

ORDER PROCESSING

Orders are generally processed within 5-7 business days, excluding weekends and holidays. During product launches, sales, holidays, or periods of unusually high order volume, processing may take longer.

SHIPPING RATES AND DELIVERY

Available shipping methods, estimated delivery times, and shipping charges are displayed at checkout. Delivery estimates begin after an order has been processed and transferred to the carrier.

Delivery dates are estimates and are not guaranteed. Birmingham Hat Company is not responsible for carrier delays, severe weather, service interruptions, or other circumstances outside our reasonable control.

ORDER TRACKING

When tracking is available, customers will receive a shipping confirmation containing tracking information after the order has shipped. Tracking information may take up to 48 hours to update.

ADDRESS ACCURACY

Customers are responsible for providing a complete and accurate shipping address. If you notice an error, contact us as soon as possible at [jasonsvintagesigns@gmail com]. We cannot guarantee that an address can be changed after an order has entered processing.

Birmingham Hat Company is not responsible for orders delivered to an incorrectly entered address. Additional shipping charges may apply when an order must be resent.

LOST, DAMAGED, OR MISSING ORDERS

If an order arrives damaged, contains an incorrect item, or appears to be missing, contact us at [jasonsvintagesigns@gmail com] within seven days of delivery. Please include your order number and photographs when applicable.

If tracking shows that an order was delivered but you cannot locate it, first check around the delivery location and contact the shipping carrier. You may then contact us, and we will assist with the available next steps. Replacement or refund eligibility will be evaluated based on the circumstances and applicable carrier policies.

LOCAL PICKUP

Local pickup may be offered when displayed as an available option at checkout. Customers will be notified when their orders are ready. Please do not arrive for pickup before receiving a ready-for-pickup notice.

CONTACT

Birmingham Hat Company
Helena, Alabama
[jasonsvintagesigns@gmail com]